Analysis and optimization of business processes = Анализ и оптимизация бизнес-процессов

Содержание книги "Analysis and optimization of business processes"

Introduction
PART I. FOUNDATION
TOPIC 1. MOTIVATION AND DEFINITIONS
1.1. Management of business process
1.2. Business Process Lifecycle
1.3. Design and Analysis
TOPIC 2. BUSINESS PROCESS MODELLING FOUNDATION
2.1. Conceptual Model and Terminology
2.2. Abstraction Concepts
2.2.1. Horizontal Abstraction
2.2.2. Vertical Abstraction
2.3. From Business Functions to Business Processes
TOPIC 3. ACTIVITY MODELS AND ACTIVITY INSTANCES
3.1. Process Models and Process Instances
3.2. Modelling Process Data
3.2.1. Modelling Data
3.2.2. Workflow Data Patterns
3.3. Modelling Organization
3.3.1. Direct Allocation
3.3.2. Role-Based Allocation
3.3.3. Deferred Allocation
3.3.4. Authorization
3.3.5. Separation of Duties
3.3.6. Case Handling
3.3.7. History-Based Allocation
3.3.8. Organizational Allocation
3.4. Modelling Operation
TOPIC 4. BUSINESS PROCESS FLEXIBILITY
4.1. Explicit Process Representations
4.2. Organizational Modelling66
4.3. Standardized Software Interfaces
4.4. Architecture of Process Execution Environments
PART II. BPMN METHOD AND STYLE TOPIC 5. ABOUT BPMN
5.1. BPMN Tools
5.2. BPMN stands for Business Process Model and Notation
5.3. The Paradox of BPMN
TOPIC 6. METHOD AND STYLE
6.1. The Long Road to BPMN 2.0
6.2. Business Process Modeling Is More Than BPMN!
6.3. How Does A Model Mean
6.4. BPMN's Hidden Conceptual Framework
6.5. What Is an Activity
6.6. What Is a Process
6.7. Process Logic
6.8. Orchestration
6.9. The Questions BPMN Asks
TOPIC 7. BPMN LEVELS AND PROCESS MODELING CONFORMANCE SUBCLASSES
7.1. A Simple Order Process
7.2. Exceptions and End States
7.3. Swimlanes and Activity Types
7.4. Subprocesses
7.5. Process Levels and the Hierarchical Style
7.6. Parallel Split and Join
7.7. Collaboration and Black-Box Pools
7.8. Start Events and the Process Instance
7.9. The Top-Level Diagram
7.10. Palette
7.11. Activity
7.12. Task
7.13. Manual vs. User Task
7.14. Script vs. Service Task
7.15. Business Rule Task
7.16. Subprocess
7.17. A subprocess start event must have a None trigger
7.18. Parallel Box and Ad-Hoc Subprocess
TOPIC 8. VISUALIZE END-TO-END PROCESS
8.1. Enable top-down modeling
8.2. Clarify governance boundaries
8.3. Scope event handling
8.4. Call Activity
8.5. Gateway
8.6. Exclusive Gateway
8.7. Parallel Gateway
TOPIC 9. START EVENT
9.1. Message Start Event
9.2. Timer Start Event
9.3. Multiple and Multiple-Parallel Start Event
9.4. Alternative Start Events
9.5. End Event
9.6. None End Event
9.7. Message End Event
9.8. Terminate End Event
9.9. Multiple End Event
9.10. Sequence Flow
9.11. Message Flow
9.12. Pool
9.13. Lane
9.14. Data Object and Data Store
9.15. Documentation, Text Annotation, and Group
9.16. Goals of the Method
9.17. Hierarchical Top-Down Modeling
9.18. End State
The list of references
Opinion on the course of lectures